Globally Local… Locally Global

Jane McConnell, founder of NetStrategy/JMC, thought leader on intranet strategies and trends.

Intranet manager feedback to 2009 survey

August 9, 2009

The Global Intranet Strategies Survey always closes with a final, open question: “Do you have any comments?”

So far this year, there have been a few suggestions for improvements for next year. One involved making it easier to use from a laptop (very good point!). It’s really great to have participants contributing ideas for the 2010 survey.

Many participants have found the survey a stimulating trigger to thinking about their own intranets:

“This survey is not only thorough, but it has inspired us to starting thinking about new projects and how we can mature our Intranet strategy. It has been an educational tool – thank you!”

“Thank you for this valuable survey. I participated last year and learned a great deal from the experience and the results.”

“Not only do I find receiving the results of this survey worth the time it takes to complete the questions, it offers a great learning experience just reading the material and thinking about whether or not we have considered those issues and topics in our organisation. Thank you!”

“This survey is good for us very isolated and not very visionary intranet workers as it gives us ideas!”

“Great survey. Very relevant for the online environment within organisations in 2009. Sign me up for 2010.”

One participant used the final field to share his thoughts on the future of intranets:

“My overall feeling regarding the future of intranets:

  • Greater time spent on ’social media literacy and training – consolidating rather than deploying
  • Multi-layered communications and knowledge sharing will increase (html mixed with video, audio etc)
  • Authentication will be the key – people want apps within the firewall that can be used and trusted
  • Recession and swine flu will ensure intranet will be a port for knowledge sharing and virtual working
  • Increasing demise of the ‘newspaper’ homepage for intranets. Now seen as a working task-based tool – not a newspaper
  • Greater importance on finding, relating and engaging people within the intranet and invites to external users to enter controlled areas of the intranet”

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