Call for Intranet Governance Models (reward offered!)

I am currently working on developing a set of governance scenarios and models.

In the last 2 months, I have had conversations about intranet governance with over 60 intranet managers. I ran a workshop at the IntraTeam Event 2010: “Making Governance Operational” this month. About 35 intranet people were involved. The JMC Intranet breakfast in Paris in January was dedicated to intranet governance with 25 people: Making Intranets Business as Usual. I will be running a workshop on governance at the J.Boye Philadelphia conference in May: Using Governance to Futureproof your Intranet.

Based on these conversations and firsthand experiences, I am developing a set of scenarios and models to correspond to different organizational profiles.

If
you have developed a model you would like to share with me, I would be
very appreciative. I am especially interested in organizations with large, complex cases since they are always the hardest to solve!

If you are interested in participating in this research, I need 3 things from you

  1. A copy of the document describing your model along with your governance org charts or diagrams.
  2. Your answers to the key impact factors listed below.
  3. A phone call with you to discuss your model. (approximately 20/30 minutes)

Free copy of “Global Intranet Trends for 2010″ report

In exchange for your willingness to share, I would be very happy to give each contributor a complimentary copy of the “Global Intranet Trends for 2010” report (Pdf version or printed book. Commercial price: US$ 750/ 500 euros).

All materials you share will be kept confidential. They will not be shared with anyone else. They will serve only to provide input into the models. I can send you a confidentiality non-disclosure document specifying this.


List of 7 key factors that impact governance models

1. Industry, sector or activity of the enterprise

2. Overall organization of the enterprise

  • Organizational model as shown by a high level org chart without names but with overall divisions, entities

3. Size (number of employees)

4. Geographical footprint

  • Number of countries, regional presences

5. Basic demographics: approximate proportion of:

  • Staff in “HQ country” versus other countries
  • Blue collar versus white collar

6. Objectives of the intranet: primary and secondary

  • Communication, collaboration, process support, other…

7. Governance maturity/experience in the organization

  • First time a governance model is being implemented?
  • Revised model based on previous experience?
  • New model because of re-organization of enterprise?
  • Other

I hope you’ll join this research. Let me know if you have any questions. Get in touch.



2 Responses to “Call for Intranet Governance Models (reward offered!)”

  1. Martin White Says:

    I think that there are more variables than seven, though how key they are I am not sure. 8) The way that the organisation operates – centralised HQ or very decentralised and/or regional and/or industry sector
    9) The extent to which the organisation is a sum of the parts, in that it grew by acquisition rather than organically, and the subsidiaries still have (or think they have) considerable independence and a different culture.
    10) The governance model for the web, as I have seen intranet governance models bolted on to a web model rather than built up from first principles
    11) Whether the CIO is a member of the Board, and therefore the role and power of IT
    12) The extent to which the intranet has to operate in a compliance environment, such as banking, audit or law. In these situations there is usually a strong focus on EDRMS applications, and these usually have a governance framework on to which an intranet is force-fitted
    13) Whether the organisation operates in the consumer goods/retail area, as here the rate of change of the organisational structure can be high, leading to disruption to the intranet governance structure – which is a sub-set of your first point
    14) Whether there is an information management or information governance strategy. Rare but not impossible.

  2. Jane McConnell Says:

    Thanks Martin for these additional points. Regarding your last point of “information management or information governance strategy” I have not yet personally worked with an organization that had this. As you say “rare but not impossible”.

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