Reviews by Peers

Stephan Schillerwein, Head of Research, Infocentric Research AG (Switzerland)

“Intranets stand at several important crossroads today. As a consequence, uncertainty within organisations about which direction to take is possibly higher than ever before. Jane McConnell’s report once again paints a clear picture of the status quo and offers valuable insights into the roads that pioneering companies are venturing on their journey towards a better way of working for their employees in the digital age.”

Michael Sampson, Collaboration Strategist (New Zealand)

“There are so many things that we just don’t know in the realm of collaboration. There is some data available, but it’s a constantly changing landscape. That’s one reason why I find Jane McConnell’s annual Global Intranet Trends report so critical to my work. If you are involved in shaping how people at your firm use communications, coordination and collaboration technologies to support work, then Jane’s report is a must-have.”

Martin White, Intranet Focus Limited (UK)

“The depth of analysis and insight now extends the value of the report beyond benchmarking into supporting the long-term strategic development essential to sustain intranet value to the organisation.”

James Robertson, Step Two Designs (Australia)

“Jane McConnell talks passionately about the need to move from the intranet to the workplace web. In this vision, the intranet becomes a business-critical tool that is used daily by staff; the “way things are done”.
I agree wholeheartedly with this vision, and this year’s Global Intranet Trends for 2010 report points the way. The largest global intranet survey of its kind, this is an invaluable resource for teams seeking to understand the intranets of today, and tomorrow.
At over 150 pages in length, the report covers almost every aspect of intranets, from strategy and ownership, to design and search. Working carefully through each point, Jane provides insight that goes beyond just the numbers.
Now in its fourth year, a highly recommend resource.”

Natalia Shvetsova, Intranet development & usability consultant (Russia)

“Today intranet managers focus their efforts on continuous improvements of intranet’s fundamental aspects (“subtle evolution” as Jared M. Spool defined it). It helps to increase intranet value for the organisation. As for the long-term development it’s highly important to know emerging trends and learn from best practices of successful intranet teams.
Jane McConnell’s annual reports help to perform both tasks efficiently. They are a reliable source of knowledge about intranets and contribute to the intranet manager’s professional growth.
Everyone in Intranet team, from content contributors to senior managers in the intranet Steering Committee, will find in the report useful information and will enjoy reading it.”

Anne Mitchell, Simple Design (USA)

“In the 2010 Global Intranet Trends report, we get an insider’s peek at how companies define intranet strategies and how the maturity of an intranet can be an indicator of how well it addresses user needs. We also learn about the future of online workplace communities and the use of social media. This report is a great reference source and a wonderful way to keep up with industry best practices.”